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Privacy Policy

(including GDPR information)

At Neuro Frontiers, we believe your privacy when using our website is very important, hence we have this Privacy Policy.

This privacy policy sets out how Neuro Frontiers uses and protects any information that you give Neuro Frontiers when you use this website.

Neuro Frontiers disseminates information related to therapeutic interventions for neurological conditions; including organising online and in-person events, such as summits, courses and workshops; and is also a private practice for delivering therapeutic interventions for neurological issues.

Gemma Herbertson, Founder, is the data controller

They can be contacted at: info@neurofrontiers.org

We use your personal data (name, address, phone number and email address) to process orders for services internally.

If you have signed to say you would like to receive marketing information from us (such as newsletters, or promotions relating to products you have purchased or events you have shown interest in) then we will send these to you.

We are processing data based on consent. This means that you have given your consent for us to contact you. If you would like to remove your consent at any point please contact our Data Controller.

We do not share your personal data with any third party organisations. We will never sell your personal data to a third party.

Your data will not be transferred out of the EU.

Your data will be held for 7 years from your last transaction with us. It is a requirement from HMRC for audit purposes that we retain this information for this period of time.

Reports will be run annually to remove any inactive accounts from our database.

As the company operates on a consent basis, you will not be subject to automatic decision making or profiling.

In respect of the personal data you have about me, you have the right to:

  • Have your personal data rectified, restricted or erased (as long as it is not required to complete a contract)
  • To port your personal data to another controller
  • To withdraw consent
  • To access the personal data held about you
  • To object to processing (but please bear in mind that this may affect our ability to process a contract/sale of goods or services).

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

This website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at info@neurofrontiers.org if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.

Please contact our Data Controller at info@neurofrontiers.org if you require assistance.

There is a requirement to provide certain personal and non-personal data such as name, address, telephone number, email address etc. Without this data, we are unable to fulfil the sale of services.

If you feel your rights are being violated, you can complain to the ICO whose contact details can be found on their website.  In the first instance, you can contact our Data Controller.

We do not purchase data from other sources.  We may have been given a contact within a business’s telephone number by a colleague or manager.

Website Legal Terms of Use

Limitation of Liability

Neuro Frontiers, www.neurofrontiers.org, takes no responsibility for the accuracy or validity of any claims or statements contained in the information or related graphics of this site or related Facebook Groups. Further, Neuro Frontiers. makes no representations whatsoever about the suitability of any of the information contained in the information or graphics on this site for any purpose. All such information and related graphics are provided without warranty of any kind. Neuro Frontiers makes no representations whatsoever about any other website which you may access through this site.

When you access a non-Neuro Frontiers website, you understand and acknowledge that it is independent from Neuro Frontiers., and that Neuro Frontiers has no control over the content on any such website. In addition, a link to a non-Neuro Frontiers website does not mean that Neuro Frontiers endorses or accepts any responsibility for the content, or the use, of such website. It is your responsibility to take precautions to ensure that whatever you select for your use by you is free of such items such as viruses, worms, Trojan horses, and other items of a destructive nature.

In no event will Neuro Frontiers be liable for any damages whatsoever, including special, indirect or consequential damages arising out of or in connection with the use or performance of the website or services.


All materials published or otherwise accessible through this site including, but not limited to news articles, text, photographs, images, illustrations, audio clips, video clips, software, and other materials (the “Content”) are protected by copyright and are owned or controlled by Neuro Frontiers. and any others which may own copyright or the party credited as the provider of the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in any content accessed through this site.


The trademarks, logos, and service marks, including but not limited to Neuro Frontiers, Answers & Hope Charity, and other names, logos, and icons identifying the products and services (collectively the “trademarks”) displayed on the site, are registered and unregistered trademarks of Neuro Frontiers. and others. Nothing contained on the site should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Neuro Frontiers. or such third parties that may own the trademarks displayed on the Site. Your misuse of the trademarks displayed on the site, or any other content on the site, except as provided in these Legal Terms of Use, is strictly prohibited. You are also advised that Neuro Frontiers will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. In no circumstance will we allow the copying of our designs.


You agree to defend, indemnify, and hold Neuro Frontiers and its affiliates and related companies harmless from any and all liabilities, costs, and expenses, including reasonable legal fees, related to the violation of this Agreement by you or users of your account, or in connection with the use of this site or the placement or transmission of any information or other materials on this site by you or users of your account.

Notification of Changes: We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.